What can I do if the bees/insects cannot be collected but I need them to be removed?

If they are honey bees but cannot be collected by a local beekeeper you could try contacting the Environmental Health Department of your local district council. Whilst councils don’t consider bees (whether honey or not) as pests they do provide control services, that vary between councils, so might be able to deal with your visitors should they turn out not be honey bees but rather some pest.

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